Data Protection and Privacy
DISCLAIMER
The law is constantly changing and we have made all efforts to ensure the information held within the website is accurate, up to date and compliant as necessary.
By accessing the website you agree to the following statements
- It is published by ACD Business Solutions
- The website is issued in the United Kingdom and as such English law is the overriding jurisdiction
Privacy Notice
ACD Business Solutions respects privacy and is committed to protecting your personal data.
This privacy notice aims to give you information on how ACD Business Solutions collects and processes your personal data through your use of this website, including any data you may provide through this website.
It will also inform you about your privacy rights and how the law protects you.
This Data and Privacy Notice is dated 26th January 2021. For any prior versions please contact us.
Important information
The Data we collect about you - As supplied by yourself via this website
- Identity Data - Includes title, first name , last name (these are the only items requested, if you supply other Identity details in certain fields it is not known to us the exact composition and identifying nature of those supplied)
- Contact Data
- Includes email address and telephone number
- Financial Transactional data - We do not collect any such data via this website
- Technical & Usage data - We collect website usage data, statistics or otherwise as reported below
- Communications Data - Includes your Communication preferences as requested in website forms you have submitted
- Identity Data - Includes title, first name , last name
- Contact Data - Includes email address, telephone number and postal address
- Financial Transactional data - Includes details about payments to or from yourself and as required any bank details supplied to us.
- Communications Data - Includes your Communication preferences
- Marketing Data - Includes your preferences for marketing data
How do we collect your data
- When you voluntarily provide us your personal details in order to register on our Site;
- When you use or access our Site in connection with your use of our services;
- From third party providers, services and public registers (for example, traffic analytics vendors).
Cookies
We and our trusted partners use cookies and other technologies in our related services, including when you visit our Site or access our services.
A "cookie" is a small piece of information that a website assign to your device while you are viewing a website. Cookies are very helpful and can be used for various different purposes. These purposes include allowing you to navigate between pages efficiently, enable automatic activation of certain features, remembering your preferences and making the interaction between you and our Services quicker and easier. Cookies are also used to help ensure that the advertisements you see are relevant to you and your interests and to compile statistical data on your use of our Services.
The Site uses the following types of cookies:
a. 'session cookies' which are stored only temporarily during a browsing session in order to allow normal use of the system and are deleted from your device when the browser is closed;
b. 'persistent cookies ' which are read only by the Site, saved on your computer for a fixed period and are not deleted when the browser is closed. Such cookies are used where we need to know who you are for repeat visits, for example to allow us to store your preferences for the next sign-in;
c. 'third party cookies' which are set by other online services who run content on the page you are viewing, for example by third party analytics companies who monitor and analyse our web access.
Cookies do not contain any information that personally identifies you, but Personal Information that we store about you may be linked, by us, to the information stored in and obtained from cookies. You may remove the cookies by following the instructions of your device preferences; however, if you choose to disable cookies, some features of our Site may not operate properly and your online experience may be limited.
We also use a tool called “Google Analytics” to collect information about your use of the Site. Google Analytics collects information such as how often users access the Site, what pages they visit when they do so, etc. We use the information we get from Google Analytics only to improve our Site and services. Google Analytics collects the IP address assigned to you on the date you visit sites, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.
How we use your data
We will only use your data in way we are legally allowed to, in completion of contractual or legal and regulatory obligations.
To perform in our service to you - we will use the following data types
- Identity
- Contact
- Communications
- Financial Transactional
Relationship management
- Identity
- Contact
- Communications
- Marketing
Disclosure of your personal data
We will only use your personal data internally to ACD Business Solution and to certain external professional service providers such as lawyers, bankers and insurers as necessary to perform contractual obligations/checks. We also have to provide your data to perform regulatory and processing obligations to government agencies and authorities, including but not limited to HMRC.
Technology third party Providers.
ACD Business Solutions do use specific technology providers who may use cloud based technology. We do not knowingly use technology centres based outside the United Kingdom, if it comes to our knowledge this is not the case we will update the privacy notice and advise you accordingly. As these third parties are processing and storage solutions we do not intentionally identify your personal data in a direct way to these third parties.
Your Duty to inform us
It is important for you to ensure the personal data we hold about you is update to date and accurate. Please inform us as soon as possible of any changes.
Complaints
We hope you contact us first in any dispute, but you have the right to contact the UK's Information Commissioner's Office (ICO) at www.ico.org.uk at any time.
Data Security
We have industry standard security measures to prevent your personal data from being lost, used or accessed in an unauthorised way.
We have procedure in place to deal with any breach , be it suspected or actual and will advise you and any regulator as required by law.
Data Retention
We will only hold your Personal data for a time period necessary to fulfil any contractual, legal or regulatory requirements.
Your Legal Rights
You have the legal right to:
- Request access to your personal data (commonly known as a “data subject access request”).
This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
- Request correction of the personal data that we hold about you.
This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
- Request erasure of your personal data
This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
- Object to processing of your personal data
Where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
- Request restriction of processing of your personal data
This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
- Request the transfer of your personal data to you or to a third party
We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
- Withdraw consent at any time where we are relying on consent to process your personal data
However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
CONTENT
- We will not be liable for errors, omissions or for information becoming out of date. If you are in any doubt as to the accuracy and currency of any information contained within the pages of this site, or you require any further information, you should contact us.
- The pages of this site may not, in whole or in part, be reproduced, copied stored, transmitted or used by any party, except for the purpose of downloading for private, non-commercial, viewing purposes or where we have given our prior written consent. You must not alter anything on this website and no material from this site may be used on any other website. No links may be created to this site without our prior written consent.
- We retain the copyright for the pages of this website, with all rights reserved by us.
- This website is for information only. Unless otherwise stated it is not intended to offer advice and is not to be taken as, in any way, offering to sell any product or provide any service.
- We will not be liable for any claims, penalties, losses, damages, costs or expenses arising from the use of or inability to use, interruption or availability of, this website, its operation or transmission, computer viruses or any unauthorised access to or alteration of the website. We do not warrant that the contents of this website are compatible with all computer systems and browsers.
- We do not guarantee that any email sent to us will be received or that the contents will remain private during transmission. If you are concerned about this please consider other means of communication. You are responsible for ensuring any electronic message or information you send to us is free from any virus or defect that may harm our systems in any way.
- We do not guarantee the accuracy of any information provided by third party news services which may be part of this website.
